On this page
article
How to Cancel a No Show Client
Learn how to cancel a no-show client in Client Diary by marking them as such in the calendar and zeroing their deposit if necessary.
If a client doesn’t turn up and doesn’t let you know then they’re considered a No Show client. Client Diary can mark them as such to alert you of regular No Show clients in the future.
- Open Calendar to the appropriate date
- Select the Appointment in the calendar. This makes the context slider appear.
- Press the No-Show button
If the client had paid a deposit and you would like to zero the deposit to claim it as a fee, please follow this to receive further information.