Client Deposits / Client Accounts – Fixing any Mistakes
Learn how to fix mistakes in client deposits and accounts using Client Diary by either deleting or editing transactions to correct account balances, ensuring accuracy in financial records.
Mistakes happen and Client Diary makes it easy to fix any issues. If a client has an account balance that is incorrect it will be due to a transaction recording the information incorrectly.
You can either Delete a transaction and re-do the transaction to correct the account balance or you can Edit a transaction to correct the account balance.
Important Note:
When you edit or delete a transaction that has any account balances involved it will change the account balance. For example. If client “Ruby Jones” has a transaction which gave her $100 credit and you delete that transaction, it will remove the $100 credit. If you edit the transaction and change the amount to $50 credit applied, the account balance will reflect this change and show a balance of $50.