The Client Diary app works on iPhone, iPad, and Android devices such as Samsung, and others.

Download for iOS

Open your iOS App Store and Search for Client Diary.

Alternatively, use this link Client Diary on iOS

Download for Android

Use your Google Play Store, to search for Client Diary.

Alternatively, use this link Client Diary on Android

Use in your browser

You can use Client Diary directly through your browser, not only on laptop / computer, but also on your phone / tablet. Simply head to app.clientdiary.com in your browser (Chrome is recommended).

Security considerations for employees

By allowing others access to Client Diary on their own device, you are potentially giving them your complete database. Here are some suggestions to minimise risk.

  1. Don’t give anyone the app version. This makes the most sense from a full security perspective
  2. Have the system Auto Email them their Appointments each day, for the next day. This means they can see their bookings, without getting access to full client records.
  3. Ensure you have Employee Security Groups all setup, and activated.
  4. Ensure you’ve gone over the Security Documents in general.

Logging into the mobile App

We have implemented a base level of security for using the mobile app.

The Account Owner

If you are the account owner, and using it on your own device, your security is a little different.

You will simply:

  • download the app
  • enter your email / password
  • then log in the first time with your PIN Nice and easy.

Non Account Owners (employees)

We’ve added an extra level of security here.

Again, they should:

  • download the app on their device, via their app store
  • give The account owner their device, so the account owner enters the email / password (it’s vital to never give out your password to anyone)
  • give the device back, once logged in, and let them log in with their own PIN

The key difference here is, the employee does not have the password (and never should). They only have their own PIN.

When they leave the app, and come back to it, it will ask for their PIN every single time. In that way, if someone leaves the business, the business can simply mark that employee as inactive, or change the PIN, and access is revoked.